Operated by:
Ocean Tours

Nado con Tiburon Ballena - Cancun

Schedule
Shared Transportation From Cancun & Riviera Maya
Rate: $438 from 1 to 10 pax

Duration:

7 Hours

Available on the following days

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Enjoy a once-in-a-lifetime experience swimming near whale sharks, the largest fish in the world. Sail across the Mexican Caribbean by boat, snorkel at a reef near Isla Mujeres and relax at Playa Norte with ceviche, guacamole, fruit and drinks. Includes transportation, certified guide, snorkel gear, light breakfast and lunch. Seasonal activity subject to weather conditions and responsible wildlife sightings.

Included

Round-trip ground transportation from selected hotels in Cancun, Playa del Carmen or Tulum, according to operational zone.
Air-conditioned van.
Certified guide.
Bottled water during transfer.
Light breakfast at the marina: cereal bar, cookies, banana, juice and coffee.
Boat ride to the whale shark area.
Life vest.
Required activity equipment.
Whale shark swimming / watching experience, subject to natural conditions.
Reef snorkeling near Isla Mujeres, weather permitting.
Visit to Playa Norte, Isla Mujeres.
Sandwiches after the activity.
Lunch: fish or shrimp ceviche, totopos, guacamole, fruit and soft drinks.
Vegetarian option available upon previous request.
Bilingual / multilingual guides depending on operation.
Exclusiones ES
Marina Federal.
Ecotax.
Fotografías y videos.
Propinas.
Traje de neopreno, disponible con costo adicional o renta según operación.
Gastos personales.
Servicios no mencionados como incluidos.
Exclusions EN
Federal Marina fee.
Ecotax.
Photos and videos.
Tips.
Wetsuit, available at extra cost or rental depending on operation.
Personal expenses.
Services not mentioned as included.
Recomendaciones ES
Llevar toalla.
Usar ropa cómoda y fresca.
Llevar cambio de ropa.
Usar traje de baño.
Llevar sombrero o gorra.
Llevar gafas de sol.
Usar sandalias.
Llevar dinero para gastos personales, fotos, recuerdos o propinas.
Usar bloqueador biodegradable.
Solicitar comida vegetariana al momento de reservar, si aplica.
Informar al reservar si requiere máscara graduada.
Tomar precauciones contra mareo si es sensible al movimiento.
Recommendations EN
Bring a towel.
Wear comfortable, fresh clothing.
Bring a change of clothes.
Wear a swimsuit.
Bring a hat or cap.
Bring sunglasses.
Wear sandals.
Bring cash for personal expenses, photos, souvenirs or tips.
Use biodegradable sunscreen.
Request vegetarian food at booking, if needed.
Inform at booking if prescription mask is required.
Take seasickness precautions if sensitive to motion.
Regulaciones ES
No recomendado para personas con capacidades diferentes, problemas cardiacos, respiratorios o de espalda.
No recomendado para personas con hidrofobia o condiciones que puedan causar pérdida de conciencia.
No permitido para mujeres embarazadas.
No recomendado para personas sin habilidades básicas de nado en actividades acuáticas.
Personas bajo influencia de alcohol o drogas no podrán participar.
No está permitido tocar a los tiburones ballena.
La actividad depende de condiciones climáticas, marítimas y de avistamiento.
El snorkel en arrecife se realiza solo si las condiciones climáticas lo permiten.
La web del proveedor también indica que tocar a los tiburones ballena no está permitido por seguridad y protección de la especie.
Regulations EN
Not recommended for people with disabilities, heart, respiratory or back problems.
Not recommended for people with hydrophobia or conditions that may cause loss of consciousness.
Pregnant guests are not allowed.
Not recommended for guests without basic swimming skills for water activities.
Guests under the influence of alcohol or drugs will not be allowed to participate.
Touching whale sharks is not allowed.
Activity depends on weather, sea conditions and wildlife sightings.
Reef snorkeling takes place only if weather conditions allow it.
Políticas de cancelación ES

Política especial en caso de no avistamiento: el proveedor podrá ofrecer reembolso parcial del 50%, reprogramación, cambio de actividad sin reembolso de diferencia tarifaria o certificado para realizar el tour en futuras temporadas.

Cancelación regular: X
No viene en convenio/ficha. La web pública menciona cancelación hasta 24 horas antes, pero como dijiste “solo alta con convenio”, yo no la pondría salvo que Operaciones confirme que aplica a Lomas.

Cancellation policy EN

Special no-sighting policy: the provider may offer a 50% partial refund, rescheduling, change of activity without fare difference refund, or a certificate to take the tour in future seasons.

Regular cancellation policy: X
Not specified in the agreement/fact sheet.

Rango de edad de menores

Menores: 3 a 11 años.

Tarifas / Variantes
Variante Precio adulto Precio menor Comisión Moneda Notas
Whale Shark Discovery $219.00 $189.00 45% USD Aplica extra de parque $25 USD

Tarifa neta adulto: $120.45 USD
Tarifa neta menor: $103.95 USD
Extra de parque: $25.00 USD
Moneda: USD

Nota operativa para Lomas Product

Crear 1 solo tour:
Nado con Tiburón Ballena / Whale Shark Discovery

Crear como variantes/precios:
Adulto
Menor 3 a 11 años

No crear tour separado para desayuno, snorkel, Playa Norte, Isla Mujeres o avistamiento. Todo eso forma parte del mismo itinerario. La humanidad sobrevivirá sin duplicar inventario innecesario. ??

Not Included

Federal Marina fee.
Ecotax.
Photos and videos.
Tips.
Wetsuit, available at extra cost or rental depending on operation.
Personal expenses.
Services not mentioned as included.

Recommendations

Bring a towel.
Wear comfortable, fresh clothing.
Bring a change of clothes.
Wear a swimsuit.
Bring a hat or cap.
Bring sunglasses.
Wear sandals.
Bring cash for personal expenses, photos, souvenirs or tips.
Use biodegradable sunscreen.
Request vegetarian food at booking, if needed.
Inform at booking if prescription mask is required.
Take seasickness precautions if sensitive to motion.

Regulations

Not recommended for people with disabilities, heart, respiratory or back problems.
Not recommended for people with hydrophobia or conditions that may cause loss of consciousness.
Pregnant guests are not allowed.
Not recommended for guests without basic swimming skills for water activities.
Guests under the influence of alcohol or drugs will not be allowed to participate.
Touching whale sharks is not allowed.
Activity depends on weather, sea conditions and wildlife sightings.
Reef snorkeling takes place only if weather conditions allow it.

Cancellation Policies

Full refund will apply in the following cases:
     1. When the service is canceled by the supplier.
     2. Due to illness, presenting a doctor's report.
     3. The cancellation or change of data is made before 11:00 AM 3 days before the service if it is individual reservation and 10 days if they are reservations of groups.

No refunds will apply:
     1. If the client does not show on the date and time of service.
     2. If the service is canceled before 24 hours we will charge 10% of the service.