Operated by:
Dolphin Discovery
Dolphin Discovery
Cozumel Manatee Encounter - Cozumel
Schedule
Duration:
30 Minutes
Available on the following days
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
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The island of Cozumel is waiting for you to give you a moving experience with one of the most adorable marine mammals in the world, manatees! Our manatees are very docile, gentle and always excited to meet visitors. With the Manatee Encounter program, you will be able to swim with these friendly marine mammals up close.
Departure
Days of Operation: Monday to Sunday
Schedules: 10:00 a.m. and 2:00 p.m.
Duración Total: 30 min
Maximum Capacity per schedule: 10 persons
All services require prior reservation.
Dolphin Discovery at Chankanaab Park opens daily from 9:00 a.m. to 4:00 p.m.
Included
- Meals: Dolphin View Restaurant and Boardwalk Restaurant
- Beverages: Flavored Waters, Non-Alcoholic Beverages, and Open Bar (Domestic)
- Sea Lion Show
- Access to Chankanaab Park
- Swimming Pool
- Life Jackets
- Showers
- Umbrellas and Lounge Chairs
- This program does not include dolphin interaction
Not Included
Additional Costs:
- This program does not include dolphin interaction
- Ground Transportation
- ISEPAAA State Tax of MX$50
- Photos
- Souvenirs
- Lockers
- Towels
Recommendations
What to bring:
Swimsuit, towel, hat or cap, sunglasses, and extra money for photo purchases, souvenirs, and other expenses.
Do not bring valuables.
Additional tips:
Please arrive at least 30 minutes before the start of your program to receive prior orientation.
If you have health or mobility issues, please contact us before making your reservation.
If you have transportation service, please confirm your schedule 24 hours before the tour.
If you arrive on a cruise ship, please check your itinerary to avoid inconveniences.
Regulations
- Women less than 5 months pregnant may only participate in the Dolphin Encounter when accompanied by a paying adult, after signing the liability waiver.
- Children between 1.20 and 1.39 meters tall must be accompanied by an adult for dolphin interactions.
- Children 1.40 meters and taller may participate in dolphin interactions on their own.
- Children 1 to 5 years old are free of charge when accompanied by a paying adult.
- Children are considered to be 6 to 12 years old. Adults are 13 years and older.
- For the Sea Lion Discovery interaction, the minimum height is 1.40 meters, and pregnant women are not permitted.
- The use of sunscreen and tanning lotion is not permitted.
- Swimming with any type of jewelry or accessories that can be easily detached is not permitted. - No electronic devices are permitted.
- In accordance with Article 60 of the Quintana Roo Tax Law, the state tax ISEPAAA of MX$50 per person (ages 6 and up) must be paid upon registration for those participating in activities with aquatic animals.
- We recommend bringing cash to purchase photos and souvenirs, as well as an extra change of clothes.
- Guests with a history of heart problems, asthma, diabetes, epilepsy, use of heart medication, or any other significant medical condition should not participate.
- Guests are advised to consider their fitness level and medical history when determining if this activity is suitable for them. Those with concerns should consult their physician before participating in any potentially strenuous activity.
- All services require advance reservations.
Cancellation Policies
Full refund will apply in the following cases:
1. When the service is canceled by the supplier.
2. Due to illness, presenting a doctor's report.
3. The cancellation or change of data is made before 11:00 AM 3 days before the service if it is individual reservation and 10 days if they are reservations of groups.
No refunds will apply:
1. If the client does not show on the date and time of service.
2. If the service is canceled before 24 hours we will charge 10% of the service.