Operated by:
Dolphin Discovery

Isla Mujeres Dolphin Encounter - Isla Mujeres

Schedule
Couple Discount
Rate: $219 from 2 to 2 pax
Family Pack Encounter
Price for 2 adults and 2 children or 3 adults
Rate: $299 from 1 to 4 pax
Dolphin Encounter
Rate: $238 from 1 to 10 pax

Duration:

40 minutes

Available on the following days

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

A relaxed and accessible platform experience, ideal for all ages. It offers a first encounter where participants enjoy heartwarming moments such as the Dolphin Kiss, the Fin Shake, Hand Target, and Swim By, among others, while learning about the nature and behavior of dolphins from a Marine Mammal Specialist.

Departure

Dolphin Program Schedule (subject to availability): 10:30, 12:00, 13:30, and 15:30 hrs.
Discovery Species Program Schedule (subject to availability): 10:45 and 14:30 hrs.

Included

Interactions (on the platform): Dolphin Welcome
- Educational Introduction to Marine Mammals
- Dolphin Anatomy
- Blowhole Observation
- Dolphin Songs and Vocalizations
- Fin Structure and Function
- Mouth and Teeth Observation
- Dolphin Camouflage
- Swim By
- Dolphin Kiss
- Fin Shake
- Hand Target
- Environmental Conservation Message
- Dolphin Farewell

- Boat Transportation to Isla Mujeres (9:00 AM from Playa Langosta)
- Isla Mujeres Town Center Tour (one departure at 3:00 PM)
- Interactive Program with Appropriate Dolphin Behaviors
- Food and Flavored Water
- Swimming Pool
- Life Jackets
- Showers
- Umbrellas and Lounge Chairs
- Wi-Fi

Not Included

This program does not include dolphin interaction
- Ground transportation
- Photos
- Souvenirs
- Lockers
- Towels
- Dolphin Grill Restaurant
- Cafeteria
- ISEPAAA State Tax of MX$50
- Dock usage fee
- Adults (13 years and older) and children (6 to 12 years): US$15 / MX$300
- Infants (0 to 5 years): Included with each paying adult

Recommendations

Use biodegradable sunscreen to take care of your skin, the environment and marine species.
Bring towels and cash for souvenirs and extras.

Regulations

- Boarding Point: Langosta Beach Pier. Please have your passengers ready by 8:00 AM.
- Manatee and Sea Lion Schedule:
11:30 AM and 2:30 PM: Manatees
12:00 PM and 2:00 PM: Sea Lions
- Our Boat Schedules:
- From Cancun to Isla Mujeres: 9:00 AM
- From Isla Mujeres to Cancun: 3:30 PM and 5:30 PM
- Women less than 5 months pregnant may only participate in the Dolphin Encounter when accompanied by another paying adult, after signing the liability waiver.
- Children between 1.20 and 1.39 meters tall must be accompanied by an adult for dolphin interactions.
- Children 1.40 meters and taller Children can participate in dolphin interactions on their own.
- Children 1 to 5 years old are free when accompanied by a paying adult.
- Children are considered to be 6 to 12 years old. Adults are 13 years and older.
- The use of sunscreen and tanning lotion is not permitted.
- Swimming with any type of jewelry or accessories that can be easily detached is not permitted.
- No electronic devices are allowed.
- In accordance with Article 60 of the Quintana Roo Tax Law, the state tax ISEPAAA of MX$50 per person (6 years and older) must be paid at the time of registration for those participating in activities with aquatic animals.
- All passengers pay the dock usage fee, except for children 5 years and older.
- We recommend bringing cash to purchase photos and souvenirs, as well as an extra change of clothes. Guests with a history of heart problems, asthma, diabetes, epilepsy, use of heart medication, or any other significant medical condition should not participate.
- Guests are advised to consider their fitness level and medical history when determining if this activity is suitable for them. Those with concerns should consult their physician before participating in any potentially strenuous activity.
- All services require advance booking.

Cancellation Policies

Full refund will apply in the following cases:
     1. When the service is canceled by the supplier.
     2. Due to illness, presenting a doctor's report.
     3. The cancellation or change of data is made before 11:00 AM 3 days before the service if it is individual reservation and 10 days if they are reservations of groups.

No refunds will apply:
     1. If the client does not show on the date and time of service.
     2. If the service is canceled before 24 hours we will charge 10% of the service.