Operated by:
Akumal Monkey Sanctuary & Rescue Animals

Akumal Monkey Sanctuary: Rescued Wildlife & Primate Encounter

Riviera Maya

Schedule
Akumal Monkey Sanctuary Admission
Rate: $165 from 1 to 10 pax

Duration:

-

Available on the following days

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Meet more than 50 rescued species at Akumal Monkey Sanctuary with expert bilingual guides. Learn about wildlife rescue and conservation, take part in a supervised educational primate bonding program, and encounter macaws, reptiles, and other animals. Every visit directly supports the sanctuary’s ongoing care and protection of rescued wildlife.

Included

Admission to Akumal Monkey Sanctuary
Guided sanctuary tour
Access to more than 50 rescued species
Supervised educational primate bonding program
Educational encounters with different species
Wildlife rescue and conservation talk
Certified bilingual guide in English and Spanish
Complimentary purified water during the tour

Not Included

Transportation to and from the hotel
Cenote Ma’ax admission and swimming experience
Photographs
Additional food and beverages
Souvenirs
Additional services and purchases

Recommendations

Arrive at the sanctuary at least 20 minutes before your scheduled tour
Wear comfortable clothing; a T-shirt or sleeved top is recommended
Use biodegradable sunscreen
Bring biodegradable insect repellent
Follow your guide’s instructions throughout the tour
If purchasing the Cenote Ma’ax upgrade, bring a swimsuit, towel, and water shoes

Regulations

Guests must arrive at least 20 minutes before the confirmed tour time; late arrival may result in loss of the reservation without refund
Guests under the influence of alcohol or drugs are not allowed to participate
If a guest is found to be intoxicated, the activity will be canceled without refund
The primate bonding program is supervised and animal participation is voluntary; forced interaction is not permitted
Guests must follow staff instructions and respect all animal welfare guidelines
The experience is suitable for all ages; the supplier lists children ages 5–11 and a complimentary category for ages 4 and under

Cancellation Policies

Full refund will apply in the following cases:
     1. When the service is canceled by the supplier.
     2. Due to illness, presenting a doctor's report.
     3. The cancellation or change of data is made before 11:00 AM 3 days before the service if it is individual reservation and 10 days if they are reservations of groups.

No refunds will apply:
     1. If the client does not show on the date and time of service.
     2. If the service is canceled before 24 hours we will charge 10% of the service.