Operated by:
Jungala
Jungala
Jungala Aqua Experience - Riviera Maya
Schedule
Duration:
7 Hours
Available on the following days
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
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Enjoy Jungala Aqua Experience, a premium water park in Riviera Maya with pools, rivers, slides and family-friendly areas. Choose the Day Pass admission to enjoy general park access, or upgrade to Jungala Beyond, which also includes selected food and beverages for a more complete experience.
Included
Jungala Aqua Experience Day Pass admission includes:
General admission to Jungala Aqua Experience.
Use of park facilities.
Water activities, pools, rivers and slides available according to operation.
Towels inside the park.
Wi-Fi.
Parking.
Concierge service.
Showers.
Printed or digital voucher as confirmation document.
Jungala Beyond admission includes:
General admission to Jungala Aqua Experience.
Use of park facilities.
Water activities, pools, rivers and slides available according to operation.
Towels inside the park.
Wi-Fi.
Parking.
Concierge service.
Showers.
Selected food and beverages.
For adults: 1 dish, 1 dessert, 2 non-alcoholic beverages and slushie refill.
For children: kids menu dish, 1 dessert, 1 non-alcoholic beverage and slushie refill.
Printed or digital voucher as confirmation document.
Not Included
Hotel transportation.
Food and beverages for Day Pass admission.
Additional food and beverages beyond those included in Jungala Beyond.
Lockers.
Private cabanas.
Spa services.
Photo packages.
Souvenirs and personal purchases.
Tips.
Any service not specified as included.
Recommendations
Wear a swimsuit.
Bring sandals, a change of clothes and biodegradable sunscreen.
Present printed or digital voucher at the box office.
Present official ID for the main guest and companions to verify access age.
Arrive early to enjoy the full day.
Check availability and operating calendar before visiting.
For child, senior or pregnant guest rates, validation may be requested at the box office.
Cancellation Policies
Full refund will apply in the following cases:
1. When the service is canceled by the supplier.
2. Due to illness, presenting a doctor's report.
3. The cancellation or change of data is made before 11:00 AM 3 days before the service if it is individual reservation and 10 days if they are reservations of groups.
No refunds will apply:
1. If the client does not show on the date and time of service.
2. If the service is canceled before 24 hours we will charge 10% of the service.